Returns Instructions

  • Register your return

    You can request an instant return via your 'My Account' page, or you can simply drop us an email. You will receive an email containing a link to generate your return information.

  • Give it a bit of a clean

    We will give the item a thorough clean ready for its next home. However, we really appreciate it if you send it back to us in a good state. For more information on this click here.

  • Post your item


    Follow the steps in the 'Return Instructions' email you will have received email to generate your Post Office drop-off label, or organise collection for your item.

  • Your subscription is updated!

    As soon as we receive the item back your subscription will be amended, and your next payment will not include the returned item.

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Any questions?

Have a look through our Frequently Asked Questions or get in touch at